We want everyone in Melbourne to have a high quality affordable home to live in for as long as they need it.
We provide high quality affordable housing to people on low incomes. We assist many of our tenants to keep their homes by linking them with people and services in their community.
We are passionate about what we do. We are committed to social justice and the following values inform how we work and interact with our tenants, our partners and each other:
We value clear communication and demonstrate this by listening and responding to what our tenants say they need and by keeping them well-informed of their rights and responsibilities. We promote honest, open dialogue with our tenants, staff and partners and we reflect on the feedback we receive.
We demonstrate the value we place on respect by working alongside our tenants and by respecting their boundaries. We respect our tenants, staff and partners by listening to different points of view and by favouring collaboration over competition.
We show how highly we value trust with our tenants, staff and partners by following through on our commitments and by investing time and energy in building honest and meaningful relationships.